For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.


What is bleed?

Bleeds are required in all artwork with an image that extends the trim edge of the product. Add a quarter inch (0.125") to each side to allow for cutting. For example, for a 3.5" x 2" Business card with full bleed, the image size should be submitted at 3.75" x 2.25"
0.125" (1/8") on each edge of the card will be trimmed off during the cutting process. This will leave you a 3.5" x 2" standard Business cards.
Your type (text) should be 0.125" (1/8") inside the cut box on each side. This will guarantee your text to not be cut off form your artwork.


What type of files do you accept?

Gold Image printing requires the following formats:

AI - Illustrator
EPS - Encapsulated postscript image file created using Adobe Illustrator
Tiff - Tag Image File Format
PSD - Photoshop
JPEG - Joint Photographic Experts Group
PDF - Portable Document File from Adobe Acrobat
Qxd - QuarkXpress Document or Data File

Indd - InDesign Document from Adobe Systems


What is Image Resolution?

Your type (text) should be 0.125" (1/8") inside the cut box on each side. This will guarantee your text to not be cut.


What Image Resolution do you require?

For printed images, the resolution is 300 dpi. If your file or document is 72 dpi which made for the web, you can not simply increase the resolution to a higher DPI. The final result of the image will still be blurry. The best way to avoid this problem, your document size has to be 300 DPI for perfect final print results.


What color mode do you require?

All color mode must be in CMYK. If files are submitted in RGB, there will be a color shift or colors dropping out, however Gold Image Printing will always try its best to check your file and fix them accordingly.


Can I write on UV coating?

No, you can not write on UV coating.


Do you print on T-shirts, mugs, pens and etc…?

Yes!!!! We Print TShirts more than anything! 🙂


How can I place an order?

There are several ways of sending orders to Blue Gecko.
You can call in your order with your company name and info or fax in the order with company name and information. Also you can definitely send orders via email info@thebluegeckoprinting.com